Lost money to a trading scam or a broker dispute?

We help you understand your options, gather evidence and use the right channels: chargebacks, bank disputes, regulator complaints and legal referrals.

Request a free case review

About Recovery Intelligence

Recovery Intelligence was founded in the United Kingdom in 2020 to help people who lost money to trading scams and broker disputes. Since then we have helped with more than 500,000 cases, and the number keeps growing.

The City of London skyline with the Gherkin and the River Thames

United Kingdom

Our founding headquarters, serving clients across the UK and Europe.

Canada

Our second headquarters, serving clients across Canada and North America.

Worldwide

We work with clients internationally, wherever the payment was made and wherever the money went.

How it works

1

Tell us what happened

Fill in the short form below. The first review is free and you're under no obligation.

2

We assess your case

We look at how you paid, who received the money and when, then tell you honestly what is realistic.

3

We take action together

We help prepare disputes, chargeback requests and regulator complaints, and refer you to lawyers when needed.

What we help with

Card chargebacks

Disputes with your card issuer for payments made to fraudulent brokers.

Bank transfer disputes

Fraud claims and recall requests to your bank, filed as quickly as possible.

Regulator complaints

Reports to the financial authorities and police cybercrime units in your country.

Evidence preparation

Organising screenshots, emails, transaction records and timelines into a clear case file.

The scale of investment fraud

Fraud losses keep rising, and most money is lost through payment methods that are hard to reverse. Figures are losses reported to the US Federal Trade Commission.

Reported fraud losses per year (US$ billions)
View as table
YearReported losses
2024 losses by payment method
View as table
Payment methodReported losses

Paid with crypto? Time matters

Crypto payments have no fixed deadline like card chargebacks or bank claims. How much time you realistically have depends on where your funds went, so it can only be judged by looking at your case.

A Bitcoin coin in front of a blurred trading screen

No fixed time limit

Unlike cards and bank transfers, there is no set window for crypto. But stolen funds are often moved within hours, so every day counts.

Your timeline depends on your case

Which blockchain was used, which wallets and exchanges the funds passed through, and how long ago it happened all change what is still possible. A specialist needs to trace the transactions to tell you where you stand.

What to do right now

Report the theft to one of our experts. Keep every transaction ID (hash), wallet address, screenshot and message.

Get your crypto case assessed

Frequently asked questions

No. Nobody honest can. Results depend on how you paid, how long ago, and where the money went. We'll tell you plainly what your chances look like.

The first case review is free. If you decide to go further, we'll explain our fees in writing before any work starts.

As soon as possible. Card chargebacks and bank recalls have time limits, often a few months from the payment date.

Crypto is harder to recover, but not always impossible. Funds sometimes pass through exchanges that can freeze accounts when law enforcement asks. Reporting quickly matters.

Request a free case review